Shipping and Returns

Shipping Information

• Shipping costs are calculated based on your location and the weight of your order. You will see the exact shipping cost at checkout before you complete your purchase.
• Orders are typically processed within 1-2 business days.
• Estimated Delivery Time:
• Standard Shipping: 3-5 business days within the UAE.

Return Policy

• Eligibility: You may return unworn, unwashed, and undamaged items with all original tags attached within 14 days of the delivery date.
• Return Process: To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with a return authorization and instructions on how to ship the item back to us.  
• Refunds: Once we receive your returned item and verify its condition, we will issue a refund to your original payment method. Please allow 5-7 business days for the refund to be processed.
• Exchanges: We currently do not offer direct exchanges. If you would like a different size or color, please place a new order and return the original item for a refund.
• Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect.